The Rental Process      <back to previous page

Register with Lourdes
You can register via telephone, email or by visiting our office. Our experienced and friendly staff will spend time asking questions to ascertain your exact requirements, by doing this we ensure that you only view properties which match your criteria.

Viewing appropriate properties
Once Lourdes has identified suitable properties which meet your criteria, accompanied viewings can be arranged 7 days a week to suit your availability. If required, your negotiator will collect you from the local area and drive you to the viewings.

Making an offer
When you have identified a suitable property, we will contact the landlord with your offer. Your offer should include; price, length of tenancy, move in date and any other requests which are essential to you. Any offer made on a property will be subject to satisfactory references and a completed tenancy agreement.

Let agreed
Once the offer is accepted by the landlord, Lourdes will proceed with the referencing process and preparation of the relevant tenancy agreement. It is usual at this stage to request a holding deposit from you to ensure commitment to the transaction.

Tenancy agreement
Following satisfactory references, the tenancy agreement will be forwarded to both yourself and the landlord for signing.

Inventory
Prior to occupation, it is usual for a detailed inventory to be prepared by an independent inventory company detailing the condition and contents to ensure a trouble free return of your deposit at the end of the tenancy. The inventory clerk will also identify utility meter readings for your records. The inventory clerk will return on your vacate date to carry out the ‘check out’ and amend the inventory to aid the landlord in returning your deposit as quickly as possible.

Rent and deposit
An advance rental payment, deposit and any other fees will be required prior to occupation. Rent is paid monthly via standing order and the deposit will be returned after the inventory clerk has completed the ‘check out’ report and the correct deposit refund amount is calculated.

Completion
Once the funds are cleared and tenancy agreement is signed, you can collect the keys to your new home!

Post completion
A few days after moving into your new home, Lourdes will provide you with a welcome pack to the area to help you settle in as quickly as possible.