Save search for email alerts?


New Search

"The London rental market is fast moving and at times the rental process can seem confusing.  The Lourdes tenant guide provides you with a brief explanation of the processes and what is expected"


Please view our fees to Tenants here

Step 1) Decide on your requirements


Identify the location you wish to live in and decide on whether you need to be near any specific transport links.  You should consider the available budget, number of bedrooms required and whether you are looking for a furnished or unfurnished property.  Decide on criteria you cannot live with or without such as outside space, car parking, wood flooring, gas central heating, concierge etc.  All of these details will help you to find a suitable property.


Step 2) Register with Lourdes Estate Agents


Now you are aware of the criteria, contact Lourdes by phone or email and discuss your requirements with us.  Once you are registered, we will notify you via email, SMS, MMS or phone if any suitable properties which meet your criteria come to the market.If you request to view properties with us, we offer flexible arrangements and our negotiators can even offer a pick up/drop off service.  Viewings will always be accompanied and any questions answered very quickly.  To ensure that our landlords are always up to date, our negotiators will always contact you the following day to ascertain any feedback you may have.


Step 3) Making an offer


Once you have identified a suitable property, the next step is to make a formal offer for the property via your negotiator.  Your offer should include; price, length of tenancy, move in date and any other requests which are essential to you.  Any offer made on a property will be subject to satisfactory references and a completed tenancy agreement.


Step 4) Let agreed


Once the offer is accepted by the landlord, Lourdes will proceed with the referencing process and preparation of the relevant tenancy agreement.  It is usual at this stage to request a holding deposit from you to ensure commitment to the transaction.

Step 5) Tenancy agreement


Following satisfactory references, the tenancy agreement will be forwarded to both yourself and the landlord for signing.


Step 6) Rent and deposit


An advance rental payment, deposit and any other fees will be required prior to occupation.  Rent is paid monthly via standing order and the deposit will be returned after the inventory clerk has completed the ‘check out’ report and the correct deposit refund amount is calculated.


Step 7) Inventory


Prior to occupation, it is usual for a detailed inventory to be prepared by an independent inventory company detailing the condition and contents to ensure a trouble free return of your deposit at the end of the tenancy.  The inventory clerk will also identify utility meter readings for your records. The inventory clerk will return on your vacate date to carry out the ‘check out’ and amend the inventory to aid the landlord in returning your deposit as quickly as possible.


Step 8) Completion


Once the funds are cleared and tenancy agreement is signed, you can collect the keys to your new home!



By submitting this form, you agree that we may contact you about properties we think might interest you using the details you have provided.
Thank you for contacting us.
There was an error while sending your message.
Please wait...
IE8 Alert! Cookie Alert!

To get the best possible experience using our website we recommend you upgrade to a modern web browser. More info